Usage measurement

When this measurement is active, RoamCoach records successful public profile views, directory visits, committed searches, rendered profile appearances, profile opens, and contact or booking link activations. These are activity counts, not unique people, messages sent, or completed bookings.

Events are sent to RoamCoach and receive their timestamp on our server. A random event identifier is used only to prevent a retry from counting twice. Analytics event rows do not store an account ID, IP address, user agent, full page URL, email recipient, phone number, or booking destination. Search context is limited to selected filters and a normalised location of up to 60 characters; email, phone-like, and URL input is rejected.

Detailed event rows are kept for up to 90 days. Daily totals are kept, together with aggregate search-filter counts, for accurate platform-wide all-time reporting and, while a coach account exists, for that coach's own reporting. When an account is deleted, its detailed rows are unlinked and its daily totals merge into anonymous platform totals. Measurement begins when the feature is released; earlier activity is not reconstructed. Browser blocking or service errors can cause activity to be missed.

Contact link counts measure activation intent only. RoamCoach does not record the destination address or number as part of these analytics events.

To limit automated requests, we keep a daily keyed digest of the connection address in a separate, private request counter. The raw address is not stored or linked to activity events. Counters expire after one minute and are removed when requests arrive or by the daily cleanup, normally within 24 hours.

Vercel Web Analytics is also enabled on Vercel-hosted deployments and sends page-view measurements to Vercel. Vercel says its analytics does not use third-party cookies and provides anonymous, aggregated reporting. Its privacy documentation says page-view data may include the page path, referrer, filtered query parameters, timestamp, location, device type, operating system and browser details. Read Vercel's analytics privacy and compliance details.